Privacy Policy – kosihandicraft

Welcome to Kosi Handicraft ! We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our e-commerce website kosihandicraft.com, which is operated by Krishna sharma, a company specialising in international and Indian handicrafts.

Please read this policy carefully. By using our website, you agree to the practices described here.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly, such as:

Contact Information : Name, email address, phone number, and mailing address.

Payment Information : Credit card numbers, billing addresses, and other payment details.

Account Information : Username, password, and preferences.

1.2 Usage Data

We automatically collect certain information when you visit our website, including:

Log Data : IP address, browser type, operating system, and referring/exit pages.

Usage Data : Pages visited, time spent on pages, and other analytics data.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and provide personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing : To process and fulfill your orders, including shipping and payment.

Customer Service : To respond to inquiries, provide support, and manage your account.

Marketing : To send promotional materials, newsletters, and updates, if you have opted in to receive them.

Website Improvement : To analyze website usage and improve our services and user experience.

Legal Compliance : To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

3.1 Third Party Service Providers

We may share your information with third party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Requirements

We may disclose your information if required by law or to respond to legal processes, enforce our terms and policies, or protect the rights, property, or safety of Kosi Handicraft, our users, or others.

3.3 Business Transfers

In the event of a merger, acquisition, or any other business change, your information may be transferred as part of that transaction. We will notify you of any such changes and how they may affect your information.

4. International Data Transfers

As an international company, your information may be transferred to and processed in countries outside of your own, including India and other locations where our service providers operate. We ensure that such transfers are conducted in compliance with applicable data protection laws and that your information is protected adequately.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.

5.2 Opt Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.

5.3 Data Deletion

You may request the deletion of your personal information, subject to legal or contractual obligations. To request deletion, please contact us at info@kosihandicraft.com

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email : info@kosihandicraft.com

Address : Kosi Handicraft, road 4, Purohito Ki Madri, Udaipur, Rajasthan 313001

Thank you for choosing Kosi Handicraft. We value your privacy and are dedicated to protecting your information.